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Luxurious Hair Extensions & Wigs 

Luxurious Hair Extensions & Wigs

Valentino Virgin Hair Salon Bar

 

Return Policy 

We offer 100% satisfaction guaranteed on our products. If you receive your hair extensions and are not happy how they look or feel you may return them to us for money back minus shipping if applicable. 

 

Any hair extensions that have been altered colored washed or worn in any way we're not qualified to be returned.

We honored this up to 20 days after purchase (20 days = date package left our facility, so they return is received.) Orders returned after 20 days will be sent back to the customer.  

 

You cand ship returns an exchange is to: 

Valentino Virgin Hair  

17675A   Tomball Parkway suite 46 Houston TX 77064

 

EXCHANGES ARE EXCEPTED 

 

If the parcel is delivered unsuccessfully due to an incorrect address given by the buyer, we are not responsible for any loss caused, therefore, a refund will not be issued.

If the parcel is delivered to the wrong address this is not an error on Valentino Virgin Hair. You need to speak to your local parcel office. The office manager can track the package.

 If an error occur on our behalf (wrong length or texture) we will exchange the items

Please contact hairvvs1@valentinovirginhair.com  

We will rectify this issue at no cost to you.

You will receive a return shipping label and we will except the exchange to the correct item. The item must be in its original packaging sealed and never opened